FAQs

The Chincoteague Chamber of Commerce & Certified Visitor Center is the official tourism office for the Town of Chincoteague. We are open daily Monday to Saturday from 9:00am - 4:30pm and are located in the center of the turn circle at 6733 Maddox Boulevard. We are happy to assist you in person, over the phone at 757-336-6161, or via email. Stop in to talk with our knowledgeable staff, browse brochures and menus, and learn the must-do's during your visit. Purchase your official Virginia is for Pony Lovers shirt ($30), and Chincoteague-opoly game ($50 cash/check only) too.

Our Chincoteague Island Visitor Guide & Membership Directory is the perfect source to learn about all you can enjoy while visiting Chincoteague and Assateague Islands including accommodations, activities, dining, shopping, and more. Paper copies of this annual guide are also conveniently located in the box at the bottom of the porch steps or you can request one be mailed to you through our website or by calling the office. A digital version is always just a click away, if you prefer to view it from your computer or device.

We are happy to also offer interactive mobile technologies to explore hotels, restaurants, activities, shopping, audio tours, and more while building an itinerary to capture all you can enjoy while visiting the Beautiful Land Across the Water. Download the Chincoteague app for Apple or Android, use the interactive outdoor kiosk located in the Chamber yard, or online with our 'Plan Your Trip' Widget.

We look forward to helping you 'Discover your LOVE of Chincoteague Island'!

Planning the perfect getaway in Chincoteague just got easier! The Chincoteague Chamber of Commerce is excited to offer the Chincoteague 'Plan Your Visit' Widget which is an interactive way to map out everything you don’t want to miss in Chincoteague. The widget provides a new way to explore what Chincoteague Island has to offer, including hotels, popular restaurants, activities, shopping, itinerary building, audio tours, and so much more. 

The widget is available three convenient ways:

1. On ChincoteagueChamber.com, the official tourism website for Chincoteague Island, VA

2. The CHINCOTEAGUE APP which is available for both Android and Apple

3. An interactive outdoor kiosk conveniently located in the chamber yard in the turn circle on Maddox Boulevard


The Chincoteague National Wildlife Refuge and Assateague Island National Seashore, VA are open the following hours throughout the year.

May through September - 5:00 a.m. - 10:00 p.m., Daily
October - 6:00 a.m. - 8:00 p.m., Daily
November through Mid-March - 6:00 a.m. - 6:00 p.m., Daily
Mid-March through April - 6:00 a.m. - 8:00 p.m., Daily

The Wildlife Loop is open during normal operating hours for walking and biking but is also open to drive daily from 3pm to dusk.

Entrance to the refuge is free if you are walking and biking or there are daily, weekly, and annual fees if you plan to drive your vehicle over. Annual military and senior passes are also available.

This is probably one of the most confusing and often mistakenly answered questions..... 

Pony Swim and Auction are ALWAYS the last consecutive Wednesday and Thursday in July. Pony Swim Back, which takes place on Friday, can be on August 1st.

For instance in 2024, The last consecutive Wednesday AND Thursday are July 24 & 25 - so those are Pony Swim and Auction days. The swim is NOT July 31, which is the last Wednesday, because Thursday is August 1.

If you are ever in doubt or would like more details about Pony Swim events, please check out our Pony Swim Events Schedule page.

The Chincoteague Volunteer Fire Company has developed a thorough list of frequently asked questions.... and answers regarding the Chincoteague Ponies.

The Town of Chincoteague in partnership with A&N Innovative Solutions has installed two universal EV charging stations in the Post Office Street parking lot conveniently located in Historic Downtown.

To compliment your stay, Comfort Suites Chincoteague Island Bayfront Resort, Key West Cottages, Marina Bay Hotel & Suites, and Waterside Inn all offer universal charging stations, while the Refuge Inn offers both Tesla and universal chargers.